Contact Us
For order support, payment questions, shipping updates, returns, product questions, or privacy requests, contact our support team.
Email: support@lumarootza.com
Typical response time: 1-2 business days.
Before contacting us
- For order status, include your order number and the email used at checkout.
- For returns, include the item name, reason for return, and photos if the item is damaged or incorrect.
- For payment questions, do not send full card numbers. Payments are handled securely by card processors and PayPal.